Miscellaneous Quiz / FSUProject Management ch 8.1

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Can you name the Project Management ch 8?

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DefinitionWord
an award started in 1987 to recognize companies that have achieved a level of world-class competition through quality management
a framework for helping organizations improve their processes and systems
delivering products that meet requirements and fitness for use
the degree to which a system performs its intended function
a graphic display of data that illustrates the results of a process over time
a bar graph of a distribution of variables
DefinitionWord
a quality system standard developed by the International Organization for Standardization (ISO) that includes a three-part, continuous cycle of planning, controlling, and documenti
a quality technique that helps identify which variables have the most influence on the overall outcome of a process
the ease of performing maintenance on a product
a cost incurred to correct an identified defect before the customer receives the product
a diagram that traces complaints about quality problems back to the responsible production operations to help find the root cause. Also known as fishbone diagram or Ishikawa diagra
the average value of a population
DefinitionWord
a standard of measurement
a cost related to all errors not detected and corrected before delivery to the customer
any instance where the product or service fails to meet customer requirements
the cost of evaluating processes and their outputs to ensure that a project is error-free or within an acceptable error range
a technique where you repeatedly ask the question “Why?” (five is a good rule of thumb) to help peel away the layers of symptoms that can lead to the root cause of a problem
a systematic, closed-loop process for continued improvement that is scientific and fact based
DefinitionWord
A diagram that traces complaints about quality problems back to the responsible production operations to help find the root cause. Also known as cause-and-effect diagram or fishbon
a process improvement approach that provides organizations with the essential elements of effective processes
graphic display of the logic and flow of processes that helps you analyze how problems occur and how processes can be improved
the special characteristics that appeal to users
the project processes and products meet written specifications
a technique used to generate ideas for quality improvements by comparing specific project practices or product characteristics to those of other projects or products within or outs
DefinitionWord
A diagram that traces complaints about quality problems back to the responsible production operations to help find the root cause. Also known as cause-and-effect diagram or Ishikaw
decisions that determine if the products or services produced as part of the project will be accepted or rejected
the cost of conformance plus the cost of nonconformance
a product can be used as it was intended
taking responsibility for failures or not meeting quality expectations
testing that occurs between unit and system testing to test functionally grouped components to ensure a subset(s) of the entire system works together
DefinitionWord
the capital cost of equipment used to perform prevention and appraisal activities

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