Miscellaneous Quiz / Comm 3rd Test Vocab part 1

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Can you name the Comm 3rd Test Vocab?

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 Management function that includes anticipating trends and determining the best strategies
 Management function that includes designing the structure of the organization
 Management function that involves establishing clear standards to determine if an organization is progressing towards its goal
 Long-term accomplishments organization wishes to attain
 Short-term accomplishments organization wishes to attain
 Planning for the long term (done by top management)
 Planning for the short term (done by low management)
 Process of setting up work schedules
 Process of preparing alternative courses of action
 Problem solving technique of listing pluses, minuses, and implications of a choice
 Management function of hiring the best people available
 Giving workers the education and tools needed to make decisions
 Dealers who buy products to sell to others and ultimate customers
 Individuals within a firm that receive services from other individuals
 Personal satisfaction from completing a goal
 Something received from someone else as a reward for good work
 Studying workers to find the most efficient ways of doing things (Taylor)
 Studies of tasks performed to complete a job (Taylor)
 Theory that every job can be broken into a series of motions (Gilbreth)
 The tendency for people to behave differently when they know they're being studied (Mayo)
 Job factors that cause employees to be productive (Herzberg)
 Job factors that can cause dissatisfaction if missing but don't motivate employees
 1) sense of achievement 2) recognition 3) interest in work... 8) pay)
 Motivational strategy that emphasizes motivating the worker through the job itself
 Combining series of tasks into one more interesting assignment
 Moving employees from one job to another repetitively
 Theory that the average person dislikes work and will avoid it if possible (Mcgregor)
 Theory that the average person likes work and will work towards goals (Mcgregor)
 Hybrid theory that blends type a lifestyle with a type j lifestyle (Ouchi)
 Theory that the amount of effort employees exert depends on their expectation of the outcome (Vroom)
 Idea that an employee's perception of fairness will affect their willingness to perform
 System of goal setting and implementation that involves a cycle of discussion, review, and evaluation (Drucker)
 Analysis by feedback that comes from all around an employee
 Workers who do not have the expectation of regular full-time employment
 Training employees are taught on equipment similar to that used on the job (i.e. robotics)
 Evaluation of employees in which their performance is measured against standards
 Pay system in which wage is based on number of items produced
 Bonus system in which bonuses are based on achieving specific goals
 Right to purchase stock at a specific price over a specific time
 Benefits that represent additional compensation to employees beyond wages
 Social legislation passed in 1964 which prohibited discrimination in the workplace
 Organization strengthened by the EEOA of 1972 which enforced affirmative action
 Legislation which gave discrimination victims the right to a jury trial and punitive damages
 Legislation which prohibited job discrimination against those with disabilities
 Organization of skilled specialists in a particular trade
 First national labor union which fell from prominence after hayward bomb
 Organization of craft unions which only accepted skilled workers (Gompers)
 Union organization of unskilled workers that broke away from AFL in 35 rejoined in 55 (Lewis)
 Type of contract that requires employees to agree to not join a union
 Process in which union and management representatives form a labor agreement
 1st act to pave way for union growth by forbidding yellow dog contracts
 Gave employees the right to form unions that could collectively bargain and engage in strikes and boycotts (NLR act)
 Set minimum wage and maximum hours
 Amended NLR act to give more power to management
 Amended previous 2 labor acts to guarantee individual union members more rights
 Process where a union becomes recognized by the NLRB
 Clause that specified that workers had to join union before being hired
 Clause that made workers join union within a certain amount of time
 Workers don't have to join union but must pay union dues
 Workers only join union if they want to
 Union officials who represent employee interests
 Range of options between the initial and final offer
 An attempt by labor to get others to boycott a firm which does business with the firm they are boycotting (made illegal by T-H act)
 An attempt by management to pressure unions by temporarily closing business
 Court order directing someone to do something (i.e. return to work)

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