Miscellaneous Quiz / COM 225 Short Answer Review

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QUIZ: Can you name the COM 225 Short Answer Review?

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Take a step back and mentally separate the requestor from the offer and make your decision based solely on the merits of the offer.Defense against Social Influence
Verbal and NV resources for mitigating the 'threat' associated with a face threatening actDefinition
Approach issue from a neutral basisRH Characteristic
Recognize that the actions of similar others should NOT form the sole basis of our own decisions.Defense against Social Influence
Assumes an imposition on the part of the speaker or an inadequacy in the target and attempts to redress the situation by showing recognitionPoliteness Strategy
No mitigation of face threat - brutally honestPoliteness Strategy
Immediacy Effects (3)IE
Body Movements/GesturesImmediacy Behavior
Most important Immediacy behaviorImmediacy Behavior
Express demands or advice in specific measurable terms, offering practical suggestionsRH Characteristic
Issue is framed positively, focus on benefits of compliancePoliteness Strategy
Expresses that the topic is not worthy of the time or considerationDefensive Message
Own Perspective is only valid one; resistant to changeDefensive Message
Implies that the speaker has special status/knowledge & others are unqualified to challenge itDefensive Message
Touch (support, sexual, etc.)Immediacy Behavior
Immediacy Effects (4)IE
Immediacy Effects (1)IE
Immediacy Effects (2)IE
Speaker broaches the topic in an indirect manner, hoping for individual speaker action.Politeness Strategy
Refraining from the topic completelyPoliteness Strategy
Leave openings for flexibility & negotiationRH Characteristic
Baby talk, backchanneling (mhm, uh huh)Immediacy Behavior
Physical distance/body orientationImmediacy Behavior
Be alert to a rush of arousal in situations involving scarcity. We can then take steps to calm the arousal and better assess the merits of the opportunity. Defense against Social Influence
Offer empathy/perspective takingRH Characteristic
Spending time on one subjectImmediacy Behavior
Speaker deflects criticism by attempting to control the individual or interactionDefensive Message

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