| Definition | Term |
| formally dictates how jobs and tasks are divided and coordinated between individuals and groups within the company. | |
| is a drawing that represents every job in the organization and the formal reporting relationships between those jobs. | |
| the degree to which tasks in an organization are divided into separate jobs | |
| answers the question of “who reports to whom?” and signifies formal authority relationships | |
| represents how many employees each manager in the organization has responsibility for | |
| refers to where decisions are formally made in organizations | |
| the degree to which rules and procedures are used to standardize behaviors and decisions in an organization | |
| are efficient, rigid, predictable, and standardized organizations that thrive in stable environments. | |
| are flexible, adaptive, outward-focused organizations that thrive in dynamic environments. | |
| is the process of creating, selecting, or changing the structure of an organization. | |
| consists of its customers, competitors, suppliers, distributors, and other factors external to the firm, all of which have an impact on organizational design. | |
| describes an organization’s objectives and goals and how it tries to capitalize on its assets to make money. | |
| is the method by which an organization transforms inputs into outputs. | |
| refers to the total number of employees, and structure. | |
| are perhaps the most common form of organizational design, primarily because there are more small organizations than large ones. | |
| is an organizational form that exhibits many of the facets of the mechanistic organization. | |
| Groups people who hold similar positions, perform a similar set of tasks, or use the same kinds of skills. | |
| bureaucratic organizational forms in which employees are grouped into divisions around products, geographic regions, or clients | |
| group business units around different products that the company produces | |
| based around different locations where the company does business | |
| organizing business around serving a group of customers | |
| a combination of a functional structure and a product structure. | |
| The process of changing an organization’s structure | |
| the shared social knowledge within an organization regarding the rules, norms, and values that shape the attitudes and behaviors of its employees | |