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Can you name the Can you identify the terms and concepts of Chapter 11??
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Before and After IV
attempts to change an organization's basic design by altering chains of command, work functions, spans of control, and decision-making protocols
change focusing on state-of-the art machinery, automation, and job design
efforts focusing on the development and engagement of organizational employees as resources
an organizational change process affirming the best qualities of the organization or its employees through discovery, dream, design, and destiny
the general plan for disseminating information and soliciting input during planned organizational change
plan that incorporates the goals of the strategy and crafts messages to solicit input and to provde information; also includes analysis of various audiences, selection of channels
Type of behavioral change that are formal education strategies to help organizations perform more effectively
Type of behavioral change in which communication professionals develop plans for training organizational members in their effective use or make recommendations for process improvem
Type of behavioral change that refers to formally established decisions about organizational operating procedures
Type of behavioral change that refers to both formal and informal responsibilities of the communication professional
Primary state of appreciative inquiry that is the process for identifying the best in the situation or person
Primary state of appreciative inquiry that is putting the plan into action
Primary state of appreciative inquiry that is the envisioning the results of a positive future
Primary state of appreciative inquiry that is the constructing plan to support the dream
Primary model of communication that is based on disseminating information to all stakeholders and seeking input from all stakeholders
Primary model of communication that is based on focusing on developing messaged for specific stakeholder groups with an emphasis ont he particular perspective of a given group
Primary model of communication that features all stakeholders getting the same information with the same timing sequences
Primary model of communication that addresses information only to those who must have information about change or those who have expressly requested information
Primary model of communication that features giving preferential communication access about change to those who provde something the organization desires such as money, expertise,
Primary model of communication that provides communication only when required by circumstances or events and is not as planned as the other approaches
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